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Privacy Policy

How we handle information on this website, and how we handle the lists and files our customers send us for processing.

Last updated: 23 August 2026.

Who this policy covers

This policy explains what information gsttophonenumber.in collects from visitors and customers, why we collect it, how long we keep it and what rights you have over it. It applies to this website and to the data services ordered through it. It is written to be read rather than to be impressive, and if any part of it is unclear you can ask us to explain it.

Information you give us

  • Contact details you submit through our forms or by email – name, company, work email and phone number.
  • Files and lists you send for processing, such as a spreadsheet of GST numbers.
  • Billing information needed to raise an invoice, including your own GSTIN where applicable.
  • Correspondence – the content of emails and enquiries you send us, kept so we have a record of what was agreed.

Information collected automatically

Like most websites we log basic technical information – IP address, browser type, pages visited, referring URL and approximate location – to keep the site secure and understand which content is useful. This is aggregate analytics rather than individual profiling, and we do not attempt to identify individual visitors from it.

How we use your information

  • To respond to your enquiry and prepare a sample or a quote.
  • To deliver, support and invoice the service you ordered.
  • To meet legal, tax and accounting obligations, including retaining invoices for the period the law requires.
  • To send service-related messages about work in progress.
  • To investigate misuse of the service or of the data we supply.

We do not sell your contact details to anyone, and we do not add customers to unrelated marketing lists as a condition of buying.

Files you send us for processing

This section matters more than any other, because it is the one customers are actually worried about. A list you send for a lookup is yours.

  • We process it to fulfil your order and for no other purpose.
  • We do not merge your list into a product we sell to somebody else.
  • We do not treat your customer list as an asset of ours.
  • Access is restricted to the people who need it to complete the work.

Uploaded files are deleted from active systems once the job is delivered and the short retention period for billing disputes has passed, unless you specifically ask us to keep them for a recurring job. If you want confirmation of deletion in writing, ask and we will provide it.

Business data we supply

The business records we supply relate to GST-registered entities. This is commercial registration information about businesses rather than consumer personal data. Customers receiving it agree to use it only for legitimate business purposes and in line with applicable telecom, privacy and data-protection law, including do-not-call and consent requirements for calls and messages.

Usage terms are supplied in writing with every delivery. We reserve the right to decline or discontinue service where data is being misused.

Sharing

We share information only with service providers who help us operate – hosting, email delivery and payment processing – and only to the extent needed to provide those functions. We may disclose information where the law requires it or where it is necessary to establish or defend a legal claim. We do not otherwise pass your details on to third parties.

Security

Data is transmitted over encrypted connections, and access to customer files is restricted to staff who need it for the work in hand. No system is perfectly secure, and any provider claiming otherwise is overstating it. If a breach occurs that affects your information we will tell you promptly and tell you what we know.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we have no legal reason to keep it. You can also ask us to stop sending you messages at any time. Write to us and we will action the request; we will not make you chase it.

If your business appears in data we supply

If your business appears in records we supply and you want that reviewed, contact us with the GSTIN concerned and we will look at the record and act on it. One important clarification: GST registration information originates from official filings made by the business itself, so the underlying source record is corrected through the GST portal rather than by us. We can act on what we hold and supply; we cannot amend a government filing.

Cookies

This site uses only the cookies needed to make pages work and to measure traffic in aggregate. You can block cookies in your browser settings and the site will continue to function.

Children

This is a business-to-business service. It is not directed at children and we do not knowingly collect information from them.

Changes and contact

We will update this page if our practices change, and the date at the top will change with it. Material changes affecting existing customers will be communicated directly rather than left to be discovered. Questions about this policy can be raised through our contact page.

Retention, Transfers And Complaints

How long we keep things

  • Enquiries that do not become orders – kept for a limited period so we have context if you come back, then deleted.
  • Customer files submitted for processing – deleted from active systems after delivery and a short window for billing queries, unless you ask us to retain them for a recurring job.
  • Invoices and accounting records – retained for the period required by tax and company law, which we cannot shorten at request.
  • Correspondence – retained while there is an active relationship and for a reasonable period afterwards.

Where your information is held

Our hosting and email infrastructure may process data outside India. Where that happens we rely on providers that offer appropriate contractual protections. If your organisation needs specific commitments about processing location, raise it before you place an order and we will tell you honestly what we can and cannot agree to.

Automated decision-making

We do not make automated decisions producing legal or similarly significant effects about individuals. Validation and matching are mechanical processes applied to business registration numbers, not assessments of people.

How to raise a concern

If you think we have handled your information badly, tell us first and give us the chance to put it right – most issues are misunderstandings that can be resolved in a single exchange. Write to us describing the problem and what you would like done about it, and we will respond substantively rather than with a form reply. If you remain dissatisfied you retain the right to complain to the relevant data protection authority.

Our lawful basis for processing

Where we process your contact details to answer an enquiry, prepare a quote or deliver a service you ordered, we do so to perform a contract with you or to take steps at your request before entering into one. Where we retain invoices and accounting records, we do so to comply with legal obligations. Where we log basic technical data to keep the site secure, we rely on our legitimate interest in operating a functioning website, balanced against the limited and non-identifying nature of what is collected.

This site links to the official GST portal and may link to other external resources. We are not responsible for the privacy practices of any site we link to, and you should read their policies before providing information to them.

Marketing communications

We do not run a marketing mailing list, and asking us a question does not subscribe you to anything. The messages you receive from us will relate to the enquiry you made or the work in progress. If that ever stops being true, there will be a clear unsubscribe link and using it will take effect immediately rather than after a delay.

Security of the files you send

If you would prefer not to send a customer list by ordinary email, say so before you send it and we will agree a more suitable transfer method. This is a reasonable request and we would rather accommodate it than have a customer send sensitive data over a channel they are uncomfortable with.

Questions about this policy

Policies of this kind are often written to satisfy a lawyer rather than to inform a reader, and the result is a page nobody finishes. If something here is unclear, ambiguous or appears to contradict something we told you directly, ask and we will explain it in plain terms and correct the page if it is genuinely unclear.

If your organisation has a procurement or compliance process that requires specific wording, commitments or a signed agreement before you can work with a supplier, raise it early rather than at the point of purchase, and we will tell you honestly what we can and cannot sign.